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Rachael Starr, LCSW, CSAT, CPTT
CEO & Founder

11th Hour Trauma Center

At 11th Hour, we believe healing should be measured in breakthroughs, not years. Our trauma therapy center was built for those who’ve “tried everything” and still carry the weight of unresolved trauma, emotional, relational, or work-related.
We use evidence-based trauma therapy, including EMDR therapy and mind-body trauma recovery techniques, in a setting that feels human, not clinical. Clients often describe it as “intensive, but freeing.” Our mission is simple: help people process trauma of all types faster, deeper, and with real compassion. After 10+ years serving Northern and Southern California, we’ve seen hundreds of people reclaim their lives, their relationships, and their peace.Like when Mark, a firefighter from the Bay Area, came to us unable to sleep after witnessing a rescue gone wrong, within weeks, he was resting again without nightmares. That’s what drives us.
Rachael Starr is a licensed therapist who has spent the last decade helping veterans, police, firefighters, dispatchers and other first responders recover from job-related trauma.
Rachael specializes in treating Post-Traumatic Stress Disorder (PTSD), Complex PTSD, and sex addiction with therapies that include Eye Movement Desensitization and Reprocessing (EMDR) and animal-assisted therapy. She founded The 11th Hour Trauma Retreat in 2017 to provide a unique therapeutic option that allows first responders to do intensive work in a safe environment.
Specializing in retreats run by licensed therapists over a series of days, The 11th Hour offers first responders a chance to jumpstart the healing process, overcome isolation, reclaim their lives and continue their careers.
The 11th Hour now serves the Employee Assistance Program at one of the largest fire departments in the country.
“I have learned that once or twice a week of any therapy is simply not enough, and that intensive work yields powerful results,” she said. “That’s why I created The 11th, Hour. We provide a safe environment to work through past events, present triggers and anxiety about the future, leaving people far more resilient.”
A Personal Approach
Rachael’s interest in therapy grew from her own experience. “Growing-up, I was always curious why my family members overreacted the way that they did in simple situations,” she said. “In an effort to seek help for myself, and to better understand my loved ones, I went to therapy. Talk therapy was helpful in the beginning, but it became clear that it alone was not enough. I was recommended to try EMDR, and it changed my world.”
Rachael dedicated her career to providing that kind of help for others, earning a bachelor's degree in psychology and a master’s degree in social work before training in EMDR and other therapeutic techniques. She quickly decided to focus on helping first responders and others who experience intense traumatic incidents over a sustained period of time on the job.
“My passion is to help first responders, military personnel, and anyone who has had trauma.” she said. “I had the privilege of growing-up with them and living with them. I understand them in a way that only a family member can.”
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OUR BENEFITS

Why Choose Us

Because you’ve waited long enough to feel like yourself again. Most traditional therapy sessions are spread out over months or years. At 11th Hour, we’ve condensed the process without cutting corners. You get a trauma recovery program that’s immersive, structured, and deeply personal.

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Evidence-Based Care

Our therapies, including EMDR trauma therapy and CBT, are backed by real science and real results.

Intensive, Not Endless

Traditional therapy can take years. Our intensive trauma recovery program helps you process trauma within days or weeks.

Mind-Body Integration

We combine emotional and somatic healing through mind-body trauma recovery because trauma lives in the body, too.
Mind-body trauma recovery Healing from childhood trauma

Safe, Private Environment

Our trauma recovery clinic in Walnut Creek, CA, offers a calm, confidential space for deep work and rest.

Specialized Expertise

We provide first responder trauma therapy, PTSD counseling in Southern California, and therapy for injured employees as part of our occupational health trauma support.

Nationwide - Community-Rooted

Proudly serving clients across Northern California, Southern California, and the Bay Area from San Francisco to Walnut Creek.

Trauma

Therapy

EMDR

PTSD

Testimonials

Our Happy Cient Say's

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“You will learn a lot about yourself and its truly something special, be open minded don’t hold back let it all out and the feeling you will come out with is truly amazing. I was sleeping better my energy levels came back and I was ready to be a dad again and come back to my job.” 

Anonymous

Satisfied Client

“It is a nonjudgmental environment, so you can feel free to speak your mind. If you are thinking about it, please just go. It is so worth living a happier, more fruitful life.” 

Anonymous

Satisfied Client

“I can’t explain the relief I feel on a daily basis after spending 7 days with Rachael Starr doing EMDR therapy..I have been home for aprox 2 months since the retreat and I wish I had known about this program years ago, but better late than never.” 

Anonymous

Satisfied Client

“The person who paved my way to 11th Hour, told me before I left “Go all in, don’t hold back.” Needless- to-say, I flew to Denver. I seriously had no idea what to expect but knew that I was going to have to face my past, present and years of pain. I truly feared having to open steel containers (compartments) of all the cumulative personal and professional trauma. I have to admit, a part of me was somewhat excited but also apprehensive. Perhaps I would find out why I am the way that I am.”

Anonymous

Satisfied Client

“Roxanne and Rachel . . . what can I say, amazing ladies! Their professional partnership is dynamic and genuine. Their care and kindness for my soul and well-being will forever be etched in me. For the remainder of my life, I will never forget what Rachel said one afternoon during lunch. “Hurt people, hurt people.” Yet another moment of dots connecting!” 

Anonymous

Satisfied Client

“From the moment I walked into the office with Rachael, I had never felt more at ease with a stranger. She was so open, honest, and real. There was freedom in the day and although she pushed me when I needed it, she also honored my boundaries for how far I was willing to go in sessions.” 

Anonymous

Satisfied Client

About Us

About Us

We are a trauma therapy center in California, offering intensive trauma therapy and trauma recovery programs designed to help clients process trauma faster and deeper than traditional therapy.

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